Terms of Service

GDM ("GDM", "we", "us") runs a platform for building product landing pages, taking orders, and managing a store. The platform includes the GDM dashboard, Tajer, our public landing pages, and our mobile app for merchants and suppliers. Together we call these the "Service".

By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. If you use the Service on behalf of a business, you confirm that you can accept these Terms for that business.

To use the Service you need an account. When you create one, you agree to:

• Be at least 18 years old.
• Give accurate information, including a working email and phone number, and keep it up to date.
• Keep your password private and not share your login with anyone outside your team.
• Take responsibility for everything that happens under your account, including actions by team members you invite.
• Tell us at support@gdm-iq.com straight away if you think someone has accessed your account without permission.

Some accounts, such as supplier accounts, need our approval before they are activated.

Plans

Each plan has its own features and limits, shown on the pricing page and in your dashboard. We may change plans or prices. If a price change affects you, we will tell you at least 30 days before it applies.

Billing

Subscriptions are paid in advance and renew automatically at the end of each billing period, using the payment method on your account, until you cancel.

Payments

Card payments are processed by Stripe. We do not see or store your full card number.

Cancellation

You can cancel at any time from your dashboard or by contacting support. Your plan stays active until the end of the period you have already paid for, and then stops renewing.

Refunds

We do not refund partial periods or unused time. If something on our side stopped the Service from working, contact us and we will review your case.

Unpaid fees

If a payment fails, we may limit or pause paid features until it is resolved.

GDM gives you the tools to sell. The sale itself is between you and your customer. As a merchant, you are responsible for:

• The products you list: they must be legal to sell where you sell them, and accurately described and priced.
• Handling orders, delivery, cash-on-delivery collection, returns, and complaints from your customers.
• Treating your customers' personal data lawfully, including when you contact them on WhatsApp or by phone.
• Getting any consent required for the tracking pixels you connect (such as Meta, TikTok, Snapchat, or Google) and for your own marketing messages.
• Any taxes, permits, or licences your business needs.

We may use limits, such as a maximum number of orders per IP address, to help protect your store from fake or duplicate orders. These tools reduce risk but cannot remove it.

You must not use the Service to:

• Sell illegal, counterfeit, stolen, or dangerous goods, or anything that requires a licence you do not have.
• Mislead customers with fake reviews, fake countdowns, false claims, or prices you do not honour.
• Copy other people's brands, images, or content without permission.
• Send spam or unwanted messages, or run phishing or scams.
• Upload malware, probe or attack our systems, or try to access another user's account.
• Scrape, overload, or reverse-engineer the Service, or resell it without our written permission.
• Publish content that is hateful, harassing, sexually explicit, or that infringes someone else's rights.

Your content

You keep ownership of everything you upload or create, such as product photos, descriptions, and page designs. You give us permission to host, copy, display, and process it only as needed to run and improve the Service for you.

Your responsibility

You confirm that you have the rights to the content you upload. We may remove content that breaks these Terms or the law.

Our platform

The Service itself, including its software, templates, design, and brand, belongs to GDM. You may use it while your account is active, but you may not copy, resell, or build a competing product from it.

Feedback

If you send us ideas or suggestions, we may use them without any obligation to you.

The Service connects to other companies' products, such as Stripe, WhatsApp, Telegram, Google Sheets, and advertising platforms. When you connect them, their own terms and privacy policies apply. We are not responsible for how they work, change, or become unavailable.

We work to keep the Service fast and online, but we cannot promise it will always be available or error-free. We may need to pause it for maintenance, and we may add, change, or remove features. If we remove a major paid feature, we will give reasonable notice.

The Service is provided "as is" and "as available". To the extent the law allows, we make no other promises, including promises about fitness for a particular purpose. We do not guarantee any level of sales, conversions, ad results, or profit.

To the extent the law allows, GDM is not liable for indirect or consequential losses, such as lost profits, lost data, or lost business opportunities.

Our total liability for any claim related to the Service is limited to the amount you paid us in the 12 months before the claim.

Nothing in these Terms limits liability that cannot legally be limited.

If someone makes a claim against GDM because of your products, your content, how you treated your customers, or your breach of these Terms, you agree to cover our reasonable costs and losses from that claim.

By you

You can stop using the Service and delete your account at any time. See our Account Deletion page for how.

By us

We may suspend or close your account if you break these Terms, do not pay, put customers or the platform at risk, or if the law requires it. Where it is reasonable, we will warn you first and give you a chance to fix the problem.

What happens next

When an account closes, access stops. We keep your data for 30 days so it can be restored if the closure was a mistake, then delete it, except where we must keep records by law.

These Terms are governed by the laws of the Republic of Iraq. Before going to court, please contact us so we can try to resolve the issue. If we cannot, disputes will be handled by the competent courts of the Republic of Iraq.

We may update these Terms as the Service changes. For important changes, we will tell you by email or in your dashboard before they take effect. If you keep using the Service after that, the updated Terms apply.

If part of these Terms cannot be enforced, the rest still applies. If we do not enforce a right straight away, we have not given it up. These Terms and the Privacy Policy are the full agreement between you and GDM about the Service. If the English and Arabic versions differ, the English version applies.